LDAP login failure for Upsource

Answered

We upgraded today from Upsource 2.5 to Upsource 2017.1.1821. All is going well but there seems to be some issue with LDAP configuration/functionality.
Only few folks were able to login to Upsource using their LDAP credentials and it was failing for rest of the folks with error saying :- Cannot retrieve LDAP user profile details

I have uploaded logs to FTP server’s .uploads folder under name “Optymyze 4 April 2017.zip”. Please go through them and let us know if we need to do any changes to configuration.

3 comments
Official comment

Hello Deepak, I'm sorry for the delay. As far as I know, your issue was resolved, is that right? Please let us know if you need any further assistance, we'll be happy to help.

Have the same problem after upgrading to :

Build2017.1.4711
 
Is there some fix?
 
in logs there is:
12 Jun 2017 19:02:42,802 WARN  [pl$LdapAuthenticator] [solve] No user was found by query [(uid=antond)]
12 Jun 2017 19:03:02,256 WARN  [pl$LdapAuthenticator] [solve] No user was found by query [(uid=antond)]
 
 
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Anton, could you please write us to hub-feedback@jetbrains.com, attach your full logs and a screenshot of your Auth module settings?

Thanks.

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