Upsource does not recognize committers even after "This is me" is clicked

In the list of commits all committers are considered unknown. Committers names have the form <user@DOMAIN.COM> (with angle brackets, DOMAIN.COM is uppercase). I clicked "This is me" on my commit, but the repository still shows all committers as unknown. I waited 24 hours but nothing changed. I opened my user info and saw that my VCS name had been appended to the VSC User Names list.

Any idea how to make Upsource recognize committers?

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I solved the problem by removing angle brackets (user@domain.com instead of <user@DOMAIN.COM>)

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