3 comments

Hi Matthew,

Thanks for getting in touch.

Difficult to say about the reasons from the given output. Could you please post logs folder from Upsource home directory (you may send it to upsource-support@jetbrains.com)?

Thanks in advance.

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Thank you, I've sent the logs along to the email you provided.

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After working with JetBrains support behind the scenes they determined the problem to be some sort of corruption in the Upsource database prior to the migration.

The solution was to do a new backup from that Upsource, and then restore to a new Upsource installation via the instructions here

After this, the migration worked perfectly.

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