JetBrains Upsource 2.5 is unavailable

I'm trying to install upsource on Windows server 2012. In Console:

->"C:\Program Files\Upsource\bin\upsource.bat" start
Starting Upsource...
* Configuring JetBrains Upsource 2.5
* Loading logging configuration from C:\Program Files\Upsource\lib\ext\log4j.xml

* Redirecting JetBrains Upsource 2.5 logging to C:\Program Files\Upsource\logs\i
nternal\services\bundleProcess
* Configuring Service-Container[bundleProcess]
* Configuring Starting Page Service
* Configuring Upsource Configurator
* Configuring Bundle Hub Configurator
* Configuring Apache Cassandra
* Configuring Upsource Cluster Initialize Service
* Configuring Upsource Analyzer
* Configuring Upsource Monitoring
* Configuring Upsource Frontend
* Starting Service-Container[bundleProcess]
* Starting Starting Page Service
* JetBrains Upsource 2.5 will be available on [http://win-mggbpku6tob:8083/bundl
e/starting] after start
* Starting Upsource Configurator
Upsource is running

Then in web ui Upsource Cluster Initialize Service initialization has failed with following log:

 Recent `Upsource Cluster Initialize Service` startup error messages 

[Upsource Cluster Initialize Service Error] log4j:WARN No such property [maxBackupIndex] in org.apache.log4j.FileAppender.
[Upsource Cluster Initialize Service Error] log4j:WARN No such property [maxBackupIndex] in org.apache.log4j.FileAppender.
[Upsource Cluster Initialize Service Error] [2016-01-14 14:47:45,890] WARN APP-WRAPPER] Proxy 1 datastax.driver.core.NettyUtil - Found Netty's native epoll transport, but not running on linux-based operating system. Using NIO instead.
[Upsource Cluster Initialize Service Error] [2016-01-14 14:48:08,986] ERROR IU-144.530, eap:true .xslt.impl.XsltConfigImpl[IDE] -
[Upsource Cluster Initialize Service Error] java.lang.NullPointerException
[Upsource Cluster Initialize Service Error] at org.intellij.lang.xpath.xslt.impl.XsltConfigImpl.initComponent(XsltConfigImpl.java:72)
[Upsource Cluster Initialize Service Error] at com.intellij.openapi.components.impl.ComponentManagerImpl$ComponentConfigComponentAdapter.getComponentInstance(ComponentManagerImpl.java:518)
[Upsource Cluster Initialize Service Error] at com.intellij.openapi.components.impl.ComponentManagerImpl.createComponents(ComponentManagerImpl.java:123)
[Upsource Cluster Initialize Service Error] at com.intellij.openapi.application.impl.ApplicationImpl.access$801(ApplicationImpl.java:90)
[Upsource Cluster Initialize Service Error] at com.intellij.openapi.application.impl.ApplicationImpl$12.run(ApplicationImpl.java:496)
[Upsource Cluster Initialize Service Error] at com.intellij.openapi.application.impl.ApplicationImpl.createComponents(ApplicationImpl.java:502)
[Upsource Cluster Initialize Service Error] at com.intellij.openapi.components.impl.ComponentManagerImpl.init(ComponentManagerImpl.java:107)
[Upsource Cluster Initialize Service Error] at com.intellij.openapi.application.impl.ApplicationImpl.load(ApplicationImpl.java:454)
[Upsource Cluster Initialize Service Error] at com.intellij.openapi.application.impl.ApplicationImpl.load(ApplicationImpl.java:446)
[Upsource Cluster Initialize Service Error] at com.jetbrains.upsource.backend.server.psi.IdeaApplicationFactory.create(IdeaApplicationFactory.java:153)
[Upsource Cluster Initialize Service Error] at com.jetbrains.upsource.backend.server.facade.UpsourceApplicationEnvironment.(UpsourceApplicationEnvironment.java:143)
[Upsource Cluster Initialize Service Error] at com.jetbrains.upsource.ClusterInitService.start(ClusterInitService.java:44)
[Upsource Cluster Initialize Service Error] at com.jetbrains.launcher.AppProxy$4.call(AppProxy.java:83)
[Upsource Cluster Initialize Service Error] at com.jetbrains.launcher.AppProxy$4.call(AppProxy.java:81)
[Upsource Cluster Initialize Service Error] at java.util.concurrent.FutureTask.run(FutureTask.java:266)
[Upsource Cluster Initialize Service Error] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
[Upsource Cluster Initialize Service Error] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
[Upsource Cluster Initialize Service Error] at java.lang.Thread.run(Thread.java:745)
[Upsource Cluster Initialize Service Error] com.intellij.ide.plugins.PluginManager$StartupAbortedException: com.intellij.diagnostic.PluginException: [Plugin: org.jetbrains.kotlin]
Upsource Cluster Initialize Service failed to start

2 comments
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Hi Ilya,

The reason is in this issue - https://youtrack.jetbrains.com/issue/UP-4543

Already fixed and will be introduced in the coming product product update.

In meanwhile please install Upsource to some other directory e.g. C:\Upsource

Hope it helps.

 

 

 

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