Upsource upgrade 2.5 to 3.0.5 fails: Failed to start JetBrains Ring Bundle

I followed the upgrade directions on the support site. 2.5 worked fine. I changed nothing except as directed by the upgrade procedure.

JRE_HOME=/usr/local/java/jre1.8.0_25

Linux upsource 3.13.0-68-generic #111-Ubuntu SMP Fri Nov 6 18:17:06 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

hacksaw@upsource:~$ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Ubuntu 14.04.3 LTS"

Results:

 

hacksaw@upsource:~$ sudo /opt/upsource-3.0.4396/bin/upsource.sh start
[sudo] password for hacksaw:
log4j:WARN No appenders could be found for logger (com.jetbrains.bundle.InstallationConfiguration).
log4j:WARN Please initialize the log4j system properly.
java.lang.Exception
at com.jetbrains.launcher.log.JetHierarchy.emitNoAppenderWarning(JetHierarchy.java:19)
at org.apache.log4j.Category.callAppenders(Category.java:212)
at org.apache.log4j.Category.forcedLog(Category.java:388)
at org.apache.log4j.Category.log(Category.java:853)
at org.slf4j.impl.Log4jLoggerAdapter.debug(Log4jLoggerAdapter.java:209)
at com.jetbrains.bundle.InstallationConfiguration.<init>(InstallationConfiguration.java:70)
at com.jetbrains.bundle.BundleEnvironment.<init>(BundleEnvironment.java:25)
at com.jetbrains.bundle.launcher.conf.provider.BundleConfProviderImpl.getAppConfigFolderPath(BundleConfProviderImpl.java:20)
at com.jetbrains.launcher.LauncherContextFactory.findAppConfDirPath(LauncherContextFactory.java:66)
at com.jetbrains.launcher.LauncherContextFactory.createAppConfigFiles(LauncherContextFactory.java:56)
at com.jetbrains.launcher.ep.commands.BaseCommand.initLauncherContext(BaseCommand.java:82)
at com.jetbrains.launcher.ep.commands.BaseCommand.runCommand(BaseCommand.java:77)
at com.jetbrains.launcher.ep.commands.BaseCommand.run(BaseCommand.java:61)
at com.jetbrains.launcher.ep.Main$1.run(Main.java:26)
at com.jetbrains.launcher.Initializer.runWithContext(Initializer.java:16)
at com.jetbrains.launcher.ep.Main.doMain(Main.java:20)
at com.jetbrains.launcher.ep.Main.main(Main.java:16)
at com.jetbrains.launcher.ep.LauncherBootstrap2.main2(LauncherBootstrap2.java:11)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.jetbrains.launcher.util.BootstrapUtil.doCallMain2(BootstrapUtil.java:51)
at com.jetbrains.launcher.util.BootstrapUtil.callMain2(BootstrapUtil.java:18)
at com.jetbrains.launcher.ep.Bootstrap.main(Bootstrap.java:15)
at com.jetbrains.launcher.ep.LauncherBootstrap.main(LauncherBootstrap.java:11)
log4j:WARN No appenders could be found for logger (com.jetbrains.bundle.InstallationConfiguration).
log4j:WARN Please initialize the log4j system properly.
java.lang.Exception
at com.jetbrains.launcher.log.JetHierarchy.emitNoAppenderWarning(JetHierarchy.java:19)
at org.apache.log4j.Category.callAppenders(Category.java:212)
at org.apache.log4j.Category.forcedLog(Category.java:388)
at org.apache.log4j.Category.log(Category.java:853)
at org.slf4j.impl.Log4jLoggerAdapter.debug(Log4jLoggerAdapter.java:209)
at com.jetbrains.bundle.InstallationConfiguration.<init>(InstallationConfiguration.java:70)
at com.jetbrains.bundle.BundleEnvironment.<init>(BundleEnvironment.java:25)
at com.jetbrains.bundle.launcher.conf.provider.BundleConfProviderImpl.getAppConfigFolderPath(BundleConfProviderImpl.java:20)
at com.jetbrains.launcher.LauncherContextFactory.findAppConfDirPath(LauncherContextFactory.java:66)
at com.jetbrains.launcher.LauncherContextFactory.createAppConfigFiles(LauncherContextFactory.java:56)
at com.jetbrains.launcher.ep.commands.BaseCommand.initLauncherContext(BaseCommand.java:82)
at com.jetbrains.launcher.ep.commands.BaseCommand.runCommand(BaseCommand.java:77)
at com.jetbrains.launcher.ep.commands.BaseCommand.run(BaseCommand.java:61)
at com.jetbrains.launcher.ep.Main$1.run(Main.java:26)
at com.jetbrains.launcher.Initializer.runWithContext(Initializer.java:16)
at com.jetbrains.launcher.ep.Main.doMain(Main.java:20)
at com.jetbrains.launcher.ep.Main.main(Main.java:16)
at com.jetbrains.launcher.ep.LauncherBootstrap2.main2(LauncherBootstrap2.java:11)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:497)
at com.jetbrains.launcher.util.BootstrapUtil.doCallMain2(BootstrapUtil.java:51)
at com.jetbrains.launcher.util.BootstrapUtil.callMain2(BootstrapUtil.java:18)
at com.jetbrains.launcher.ep.Bootstrap.main(Bootstrap.java:15)
at com.jetbrains.launcher.ep.LauncherBootstrap.main(LauncherBootstrap.java:11)
Starting Upsource...
* JetBrains Ring Bundle is running in upgrade mode
* Configuring JetBrains Ring Bundle
* Loading logging configuration from /opt/upsource-3.0.4396/lib/ext/log4j.xml
* Redirecting JetBrains Ring Bundle logging to /opt/upsource-3.0.4396/logs/internal/services/bundleProcess
* Configuring Service-Container[bundleProcess]
* Configuring Bundle Backend Service
* Configuring Configuration Wizard
[Upsource Error] Failed to start JetBrains Ring Bundle due to unexpected exception: null
Upsource process finished
Launcher is exiting
Upsource failed to start

 

1 comment
Comment actions Permalink

Hi Hack,

Could you please open a support ticket and attach full Upsource logs there?

Thank you in advance.

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