Upsource Cluster Initialize Service error HTTP 403 Forbidden

im getting the following error no matter how i try to install upsource.

 

[2020-09-30 11:18:49,205] ================================================================ (start)
[2020-09-30 11:18:55,091] [Upsource Cluster Initialize Service Error] [2020-09-30 11:18:55,079] ERROR APP-WRAPPER] Proxy 1 ns.upsource.ClusterInitService -
[2020-09-30 11:18:55,091] [Upsource Cluster Initialize Service Error] javax.ws.rs.ForbiddenException: HTTP 403 Forbidden
[2020-09-30 11:18:55,091] [Upsource Cluster Initialize Service Error] at org.glassfish.jersey.client.JerseyInvocation.convertToException(JerseyInvocation.java:1005)
[2020-09-30 11:18:55,091] [Upsource Cluster Initialize Service Error] at org.glassfish.jersey.client.JerseyInvocation.translate(JerseyInvocation.java:816)
[2020-09-30 11:18:55,091] [Upsource Cluster Initialize Service Error] at org.glassfish.jersey.client.JerseyInvocation.access$700(JerseyInvocation.java:92)
[2020-09-30 11:18:55,091] [Upsource Cluster Initialize Service Error] at org.glassfish.jersey.client.JerseyInvocation$2.call(JerseyInvocation.java:700)
[2020-09-30 11:18:55,091] [Upsource Cluster Initialize Service Error] at org.glassfish.jersey.internal.Errors.process(Errors.java:315)
[2020-09-30 11:18:55,095] [Upsource Cluster Initialize Service Error] at org.glassfish.jersey.internal.Errors.process(Errors.java:297)
[2020-09-30 11:18:55,095] [Upsource Cluster Initialize Service Error] at org.glassfish.jersey.internal.Errors.process(Errors.java:228)
[2020-09-30 11:18:55,095] [Upsource Cluster Initialize Service Error] at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:444)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at org.glassfish.jersey.client.JerseyInvocation.invoke(JerseyInvocation.java:696)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at org.glassfish.jersey.client.JerseyInvocation$Builder.method(JerseyInvocation.java:420)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at org.glassfish.jersey.client.JerseyInvocation$Builder.get(JerseyInvocation.java:316)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at jetbrains.jetpass.client.accounts.ServiceClient.getService(ServiceClient.kt:319)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at com.jetbrains.upsource.server.auth.impl.HubConfigure.setDefaultPermissionsAndRoles(HubConfigure.java:55)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at com.jetbrains.upsource.server.auth.impl.HubProviderImpl$Companion.initialize(HubProviderImpl.kt:797)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at com.jetbrains.upsource.hub.HubInitializerImpl.initServiceInHub(HubInitializerImpl.java:56)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at com.jetbrains.upsource.server.hub.HubInitializerFactory.a(HubInitializerFactory.java:26)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at com.jetbrains.upsource.server.hub.HubInitializerFactory.compute(HubInitializerFactory.java:89)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at com.jetbrains.upsource.server.hub.HubInitializerFactory.execute(HubInitializerFactory.java:25)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at com.jetbrains.upsource.ClusterInitService.a(ClusterInitService.java:90)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at com.jetbrains.upsource.ClusterInitService.b(ClusterInitService.java:42)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at com.jetbrains.upsource.lifetimes.Lifetime.a(Lifetime.java:123)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at com.jetbrains.upsource.lifetimes.Lifetime.nested(Lifetime.java:115)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at com.jetbrains.upsource.lifetimes.Lifetime.nested(Lifetime.java:123)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at com.jetbrains.upsource.ClusterInitService.start(ClusterInitService.java:41)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at com.jetbrains.launcher.AppProxy$6$1.call(AppProxy.java:99)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at com.jetbrains.launcher.AppProxy$6$1.call(AppProxy.java:97)
[2020-09-30 11:18:55,096] [Upsource Cluster Initialize Service Error] at java.util.concurrent.FutureTask.run(FutureTask.java:266)
[2020-09-30 11:18:55,097] [Upsource Cluster Initialize Service Error] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
[2020-09-30 11:18:55,097] [Upsource Cluster Initialize Service Error] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
[2020-09-30 11:18:55,097] [Upsource Cluster Initialize Service Error] at java.lang.Thread.run(Thread.java:748)
[2020-09-30 11:18:55,097] [Upsource Cluster Initialize Service Error] HTTP 403 Forbidden
[2020-09-30 11:18:55,097] [Upsource Cluster Initialize Service Error] log4j:WARN No appenders could be found for logger (com.jetbrains.upsource.ClusterInitService).
[2020-09-30 11:18:55,097] [Upsource Cluster Initialize Service Error] log4j:WARN Please initialize the log4j system properly.
[2020-09-30 11:18:55,097] [Upsource Cluster Initialize Service Error] log4j:WARN See http://logging.apache.org/log4j/1.2/faq.html#noconfig for more info.
[2020-09-30 11:18:55,148] ================================================================ (finish)

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